Terms & Conditions
1. Commitment, standards of behaviour and code of conduct.
1.1. All potential clients will undertake an initial assessment and will be required to sign a consent form prior to trance taking place.
1.2. Sessions will only take place if Robyn Scott Therapy deems the therapy safe for the client to receive and that the client has actively chosen to receive hypnotherapy.
1.3. Hypnotherapy relies on the commitment and motivation from both the therapist and client to gain the best results. Part of the therapy occurs in the therapy room (physical or digital), and part involves through reflection and tasks at home, including listening to the hypnotherapy track at appropriate times. It is with commitment and partnership working that you will see the best results. Please note results may vary from person to person.
1.4. Unless prior agreement is made, Robyn Scott Therapy will not make any contact outside of sessions (unless for rescheduling or cancellation).
1.5. Throughout your therapy Robyn Scott Therapy will commit to acting in your best interests, to treat you with respect, including respecting your privacy and confidentiality at all times.
1.6. You agree to attend sessions on time, and not under the influence of alcohol or recreational drugs, except those prescribed by your General Practitioner or any Doctor you are under the care of. Robyn Scott Therapy reserves the right to terminate sessions if you show any inappropriate behaviour and refuse any further sessions.
1.7. For online sessions you agree that sessions are not to be recorded, Robyn Scott Therapy will not be recording any of our sessions UNLESS there is prior consent and this has been mutually discussed and agreed and a consent form has been signed by you.
1.8. Robyn Scott Therapy is based in the UK, under English and Welsh law, and governed by UK jurisdiction. If the connection is lost whilst undertaking an online session and you do not hear any communication within 30 seconds you will be in control. Robyn Scott Therapy will do her best to contact you using the contact details provided (email or telephone).
1.9. Robyn Scott Therapy is registered with the Association for Solution Focused Hypnotherapy (AfSFH) and National Council for Hypnotherapy (NCH) and abides by their code of ethics. Please see AFSFH | Association for Solution Focused Hypnotherapy and National Council for Hypnotherapy (NCH) for further details.
2. Hypnotherapy sessions and fees.
2.1. Each hypnotherapy session will last between 50 and 80 minutes but can run over so it is advised to schedule 90 minutes per session (unless it is for smoking in which sessions will last between 90 minutes and 120 minutes).
2.2. If you are running late or anticipate running late for your session, please leave a message (calls are not answered when working with a client) or send a text to 07543787730. Whilst every effort will be made to accommodate lost time, this is not always possible and therefore please understand that the session may have to finish at the scheduled finish time due to scheduling and commitments to other clients.
2.3. A committed and motivated client is likely to achieve their realistic goals. We do not guarantee 'cures' as it would not be ethical to make this claim.
2.4. A guide to therapy duration and the number of sessions required will be provided at the initial consultation however this will be regularly reviewed during your therapy and any changes to this will be discussed with you. The number of sessions are estimates based on those provided to previous clients, however as all clients and conditions are unique these estimates are subject to change.
2.5. Session fees must be made in full before the session otherwise Robyn Scott Therapy has the right to cancel the session. Payment can be made during booking via the link provided on the booking page (robynscotttherapy.com/book).
2.6. Invoices are issued on request. Invoices will be sent to clients who cancel sessions outside of the notice period (Please see point 3.1).
3. Cancellation Policy
3.1. Robyn Scott Therapy’s cancellation and rescheduling policy requires that at least 24 hours’ notice is given, or the full session fee will be charged. An invoice will be issued to you via email in this instance.
3.2. Robyn Scott Therapy reserves the right to cancel an appointment without notice if the room or environment is unsuitable for the treatment to be provided.
3.3. If an emergency requires Robyn Scott Therapy to cancel your appointment, as much notice as possible will be given to you. If this notice is less than 24 hours and you have paid in advance a full refund will be issued to you.